How the Forgot Password functionality works

How the Forgot Password functionality works


The intention of this document is to show how to enable the Forgot Password function on the OPAC and outline some options for how this feature can be used.

Step 1 - Setting a Forgot Password Link on the OPAC

Go to Koha Administration > Global System Preferences > OPACResetPassword.



This will bring up one system preference, OPACResetPassword, which should be set to allowed.


Once the system preference has been set correctly, hit Save all OPAC preferences.

Appearance on the OPAC

Once this system preference is enabled a Forgot your Password link will appear on the OPAC under the login area.



Step 2 - Requesting a password reset

Clicking the Forgot your password link will open a new page.


To request a new password, users can submit either their username or the email address that is associated with their account. 

If the information submitted is accurate you will receive a password recovery message and an email with password details will be sent out before the end of the day.  


Uses for the Forgot Password function

Not only is this a useful function for when patrons forget passwords, it can also help if you are starting on a new system, or only beginning to allow patrons to log into accounts on the OPAC. This functionality allows borrowers to use the Forgot your password to get their login information emailed to them, without library support. 

Also, if the FailedLoginAttempts system preference is set, where a patron is locked out of their account because the password is entered incorrectly a number of times, the Forgot your password link is the quickest way to unlock the account.

Version History

Version

Date

Detail

Author

1.0

28/12/18

Document created

Holly Cooper

2.0
18/05/20
Migrated to Zoho
Holly Cooper
2.125/01/21Adding screenshots, improving languageHolly Cooper




Retention Policy

Permanent









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