How the Forgot Password functionality works

How the Forgot Password functionality works

The intention of this document is to show how to enable the Forgot Password function on the OPAC and explain a little about how borrowers should use this function. 

Step 1 - Setting a Forgot Password Link on the OPAC

Go to Koha Administration > Global System Preferences > OPACResetPassword

This will bring up one system preference, OPACResetPassword, which should be set to allowed.
Once the system preference has been set correctly, hit Save all OPAC preferences.


Appearance on the OPAC

Once this system preference is enabled a Forgot Password link will appear on the OPAC under the login area.



Step 2 - Requesting a password reset

To request a new password, users can submit their username or cardnumber or the email address that is associated with their account. 
If the information submitted is accurate you will receive a password recovery message and an email with password details will be sent out before the end of the day.

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Uses for the Forgot Password function

Not only is this a useful function for when users forget passwords, it can also help if you are starting on a new system, or only beginning to allow users to log into accounts on the OPAC. This functionality allows borrowers to use the Forgot your password to get their login information emailed to them, without library support. 

Also, if the FailedLoginAttempts system preference is set, where a user is locked out of their account because the password is entered incorrectly a number of times, the Forgot your password link is the quickest way to unlock the account.

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