How to approve a comment from the OPAC
How to enable comments on the OPAC
Go to administration > Global System Preferences and search for reviewson.
This will take you to the system preference reviewson:
Ensure this is set to Allow patrons to make comments on items on the OPAC.
Hit Save all OPAC preferences.
Adding a comment on the OPAC
When a user is logged in they will have the option to add a comment on an item.
Below is a bibliographic and an item record with the Comments tab highlighted.
Clicking on the Comments tab will give you the option to view comments already on the item and to add new ones.
Clicking on the Post your comments on this item link will create a pop up for submitting a comment.
Type in the comment in the free text box and hit Submit and close this window.
The logged in patron that has made the comment will be able to view a preview of it before it has been approved.
If other users are logged in they will not be able to see this preview.
The staff side
Logging in on the staff side automatically brings up the Koha homepage.
There will be a blue link under the various modules saying Comments pending approval:
Clicking on the link will take you to a new page with all the comments that need to be addressed.
You will have the option to approve the comment, which will then make it appear on the OPAC or to delete it, which will make it disappear from the system forever.
There will be another tab on this page called Approved comments. If you click into that you can see all other comments that have already been approved on the system.
There will be the option to unapproved or delete a comment that currently displays on the OPAC.
Once the comment has been approved on the staff side it will disappear from the Koha homepage and Comments awaiting moderation section and appear under Approved comments.
On the OPAC side it will appear as no longer awaiting approval.
The patron who made the comment can suggest edits after it has been approved, but these will need to be approved with the same process as the original suggestion.
Users will be able to see the comment both when they are logged in and out.
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