How to Log a Ticket in Zoho

How to Log a Ticket in Zoho







If you are new to Zoho the attached video may be useful. It demonstrates how to access the information on our Help Centre and how to log a ticket on the Zoho Support Portal. 

To access the video, please click the download option under the Attachments heading below.


Notes
If you would prefer written instructions, please check our Help Centre.

VersionDateDetailAuthor
1.003/12/20Document createdHolly Cooper
1.104/12/20White spaces removed and directions to video link addedHolly Cooper
1.219/12/20Adding logoHolly Cooper
1.330/12/25Adding detailsHolly Cooper
1.407/07/26Link to written versionHolly Cooper














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