How to resend a notice
It is possible to resend a notice to a patron by locating the record of notices already on the patron account.
Step 1 - Locate the notice that has already been sent out
Go to the patron account and look in the Notices tab on the left hand side of the screen
This contains a table of all notices that have been sent to the patron.
The columns in this table record a variety of information in relation to the notice itself and when and how it was sent to the user.
Notice
This contains the title of the sent notice. If the title is clicked it will drop down to show the content of the sent notice.
Type
This records how the notice was sent out, most commonly by email.
Status
This records if the notice has been sent, is pending or has failed.
Time
This records when the notice was sent out, both date and time.
Step 2 - Re-send the notice
Click on the title of the notice to view the full content of the notice and a Resend button will appear under the Status column.
Hit Resend. This will set the notice to pending.
Once the notice has gone through the status will change from pending to sent.
Related Articles
How to create a template for predefined notes on patron accounts
As well as being able to type notes manually into the patron account it is also possible to define default templates to populate the note field. Step 1 - Find the Bor_Notes Authorised Value Go to KOHA administration > Basic parameters > Authorized ...How to set up a discharge notice
This document outlines how to enable the functionality to send a Discharge notice to patrons, which confirms there are no outstanding issues on their account, such as checked out items or unpaid fines. Step 1 - Enable the system preference Go to Koha ...How to enable the Print Borrower Notice Plugin
Setting up print versions of overdue notices notices tends to be time consuming as notices must be configured correctly and may need several edits to ensure they are displaying as you want them. Additionally, printing a bulk of notices is not always ...How to use the merge patron function on Koha
This document will outline how to merge two or more patron records into a single record with amalgamated circulation, fines and additional patron attributes. Identify patron accounts to be merged Use the patron search function to find the duplicate ...How to Batch Edit Extended Patron Attributes
This document outlines how to perform a batch patron modification for extended patron attributes. Extended patron attributes capture non - standard information about patrons and for more information about them please see our Help Centre. Step 1 - ...