X11 Kiosk receipt paper replacement and clearing paper jam

X11 Kiosk receipt paper replacement and clearing paper jam


X11 Kiosk receipt paper replacement and clearing paper jam


X11 Kiosk receipt paper replacement and clearing paper jam

EnvisionWare Item Number 

Y-SSC-X11-C/K-U Receipt Printer



Tools Required to Replace  Part

None


Replacement  

Step

Picture

Open X11 Kiosk  side panel


Slide receipt  

printer back


Slide the receipt  printer out of  

the kiosk


Rotate clear  

plastic lever  

counterclockwis e to open mouth  feed


Clear any paper  jam if needed.  You may also  

trim receipt  

paper if paper  end is not  

straight


Close the front  mouth of receipt  printer and feed  paper into back  feed entrance.  Make sure to  

pull top flap for  easier access  

before feeding


Paper will be  

extending out a  little. Press the  test button.  

Receipt printer  will then print a  test sheet and  trim the paper


Slide receipt  

printer back into  Kiosk




Version History 

Version

Date

Detail

Author

1.0

29/12/2025

Document Created

Neil Garton














Retention Policy

Permanent

X


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