- Sign in to Zoho Portal with your current email address and password.
- Click on the user profile,
- Edit Profile
- Update email address
Please see the screenshot below for your reference.
Once the email address has been changed, you should receive a verification email. When the email address has been verified, the changed email address will reflect under your Zoho Desk Setup->Channels->Help Center->Users.
If you have any issues or need support can I please ask you to log a ticket to the support desk.