How to Cancel an Order

This document explains how to cancel an order. 

For the purposes of the example order 8 is being cancelled. 

This number will change order-to-order on your live  system as transactions are processed. 

Supplier sends notification that Purchase Order 8 is cancelled.

Go to Acquisitions and click Orders Search, Advanced Search

Enter 8 beside Order Line (there are lots of other search options here too) and click Search

Click on the Basket link (the number in brackets under the Basket name in column 3)

When Basket details are displayed, click on the button to Reopen Basket (if the basket is already open

 this will not be necessary).  

Next type your line number in the search box.

Click on Cancel Order (or at this stage you have the option to Transfer to another Vendor)

Finally confirm the deletion

and click the button to Close this basket.